Lelia Lim-Loges, Founder and Managing Partner, Asia Pacific Region
As modern-age technologies coupled with the power of digitization and innovation continue to disrupt industries and drive organizational transition, businesses around the world encounter critical challenges spawned by this change. When it comes to change management in organizations, the need for high performing employees and skilled leaders to drive a culture of innovation, risk intolerance, and continuous improvement is now more than ever. To navigate companies through their transformational journey, Singapore-based Lim-Loges & Masters (LLM) —a boutique human resources specialist—has brought forth a total people solution that propels businesses, inspires brand loyalty, and impacts stakeholders in the long run. “We are one of the first companies in Asia that truly understands how technology and innovation are disrupting industries and driving transformational change across organizations,” begins Lelia Lim-Loges, founder and managing partner at LLM. Having rich experience in managing transformations in Asian multinational companies, Lelia who leads her team at LLM has been instrumental in driving transformational change across organizations. “At LLM, we understand and anticipate these complex challenges, and, as high-level specialists, we assist companies with their talent needs through our core services,” she adds.
Managing change effectively lies at the heart of LLM’s proposition. With a group of nimble and creative experts holding unique expertise that helps drive transformation from the needs of today to the reality of a fast-changing tomorrow, LLM strives to identify, train and position key leaders and specialists to shape organizations and spur transformational change. In a bid to steer companies undergoing change to the path of success, LLM brings three core services to the table—Disruption Management, Executive Search, and Transition Management. “They can be viewed as three distinct services but when collaborated, they support the larger transformation agenda. This is why we don’t just provide Executive Search; we provide a holistic approach that includes Disruption and Transition Management as part of the change management service,” notes Lelia.
In the wake of the Fourth Industrial Revolution (4IR), Lelia informs that there are four prevalent megatrends affecting employment and business markets.
We are one of the first companies in Asia that truly understands how technology and innovation are disrupting industries and driving transformational change across organizations
She elaborates on the megatrends— increasing impermanence of jobs and life expectancy in terms of a career, emergence of new professions, and the role of women in driving business success. These megatrends are enabling workforces to adopt new skill sets, with an emphasis on creativity and data analysis and more evident customer orientation, among others. This means that organizations need to transform to steer themselves successfully through the ever more frequent disruptions. As such, LLM’s services are geared toward guiding clients on compensation and measuring performance and success rates along with benefits, retention, pensions, and continuous learning. Added to that, LLM equips clients with the ability to craft new positions they need to succeed in the future and during the life cycle of their organization. Weighing the fact that women in diverse groups tend to raise productivity levels of organizations, LLM helps clients create the type of employment that endears women, largely influencing the success of a business in the process.
LLM is highly focused on managing close relationships with clients and working deep and wide with them while being extremely adaptable and flexible to accommodate clients’ fast-changing needs. By devising robust solutions that meet clients’ demands, LLM is empowering them to stay abreast of the changing market and industry trends. Recently, LLM advised an organization that has traditionally been selling retail sales systems to offer digital solutions to retail clients. Upon realizing that the data they had gathered over many years from their POS systems was relatively unmined and misunderstood, the client identified the need of a chief storyteller. LLM worked closely with the client to design the job description and performance measurements—a role encompassing a marketer, communications expert, strategist, as well as a COO. The need of the hour was a multi-skilled maverick that shares a vision for tomorrow and brings all the necessary solutions and operations together. In order to create a platform for their success, LLM transitioned the client’s staff in anticipation of the onboarding of the new role while also providing the necessary coaching and mentoring of new leaders on design thinking and agile.
Moving ahead, LLM is currently looking at building its own intellectual property or buying one to stay ahead of the game, especially in an environment of dynamic change. As 4IR is redefining the way of working and talent, LLM is focusing on creating its proprietary job descriptions and competency definitions that will help clients think through new emerging positions triggered by digital disruption.